Your warranty applies when the product has been handled properly for its intended use and in accordance with the operating instructions. Non-Warranty / Refusal of Warranty / Excluded A refund of the purchased price paid within warranty is only possible under special circumstances and/or on a case by case basis. Service options which can be provided within the warranty period, at our discretion, are Repair or Replacement with a refurbished or new product of similar functionality. In the unlikely event of a failure of the product, we will arrange that the product will be serviced, free-of-charge when the defect occurs and is reported during the warranty period, provided that the product was used in accordance with the user manual (i.e. In case the proof of purchase cannot be made available, the warranty period shall be deemed to have started 3 (three) months from the date of manufacture of the product (indicated on the product or derived from the serial number). The warranty period for our products varies per product type and starts on the date of purchase as stated on the proof-of-purchase (POP) of the product by the customer and ceases upon the expiration of the period as indicated in the General Warranty Period section. of the product, packaging) during or after contacting our service desk.
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